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Unico is a South African online store offering a carefully curated selection of products, including unique items designed and created by talented individuals, as well as quality products sourced to provide variety and value.
Yes. We have a return and replacement policy for incorrect, defective, or damaged products, and our support team is available 24/7 to assist you. All payments are processed securely through trusted third-party providers, and your card details are never stored on the Unico platform. We are also expanding our presence on Facebook, TikTok, and Instagram to stay connected with our customers and provide updates, tips, and special offers.
From the homepage, click on the product categories of the products you are looking for or go to “Shop.” Use the filters to select your campus; this will show products available for delivery at your campus. Please note that labels like EDGE, HC, WEST, or PMB indicate which campus a product can be delivered to. Click on the product you want, select your campus, add it to your cart, and complete the payment at checkout to finish your order.
Unico offers flexible delivery options to meet the needs of all our customers. You can choose door-to-door delivery for convenience, ensuring your order arrives safely and on time, or select collection if that better suits you. We aim to make receiving your items simple, reliable, and hassle-free.
Orders on Unico are typically delivered within 1 to 3 days. Delivery times may vary depending on the seller’s location, your campus, or other factors, but we always strive to get your order to you as quickly as possible.
Cancelling an order on Unico is not allowed, as all orders are considered intentional. However, if you provided incorrect information, we can assist you.
Products that are damaged, wrong, or do not match the description can be returned for replacement within 48 hours of receiving your order.
For more information, visit our Blog and Help Center on the website, or check out our social media pages for updates and tips.
You can contact the Unico Team easily by clicking the “Contact Us” button in the footer under Get to Know Us, or by clicking the call or email buttons under “Explore More Categories” on the homepage. By using these options, you will have access to all the ways to reach the Unico Team for support, inquiries, or assistance.