Promotions explain how sellers can attract more customers and increase visibility and interest in their products. Sellers may use promotions such as discounts or special offers to encourage interest in their products. Promotions are optional but can help products get more views and stand out to potential buyers. All promotions must follow marketplace rules to ensure fair pricing and a positive customer experience.
Performance focuses on how well a seller operates on the platform. Seller performance is measured using factors such as order completion, delivery speed, response time to orders and enquiries, customer ratings and reviews, and how promptly issues are resolved. Maintaining good performance helps build trust with customers, improves product visibility, and supports long-term growth on the marketplace.